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What You Agree To When You Use mt77

These terms cover how your account, data, and activity on mt77 are governed — including how we handle deposits made through JazzCash, Easypaisa, and Raast, and how your account information is stored and protected. Access to mt77 is available where local law permits.

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mt77 What You Agree To When You Use mt77
POLICY CONTACT

Reach Us About Any Legal or Account Question

If you have a question about these terms, want to request your account data, or need to flag a concern about how your information is handled, our support team can help. You can reach us through the channels below — we aim to respond to policy-related queries with a written acknowledgement so you have a record of your request.

Team online

Live Chat

Open the chat widget in your account dashboard to reach us directly. Policy and account queries are handled by the same team — no separate queue.

Email Support

Send a detailed message to our support address for data requests, correction notices, or formal policy questions. Written replies are issued for all policy cases.

Account Help Centre

Log in to your mt77 account and go to Help in the menu. Account-level policy documents, including data retention details, are accessible from there.

DATA AND SECURITY

How We Protect and Manage Your Information

Your account security and data handling are not afterthoughts — they are built into how the platform runs. Here is what we do and how to exercise your rights.

Account Security

Your account is protected with OTP-based login. Each session is tied to your registered mobile number, and any change to your payment method requires re-verification before it takes effect.

Cookie and Session Data

We use session cookies to keep your account active across your browser or mobile. You can clear these through your browser settings; logging out ends the session on our side immediately.

Data Retention

We keep transaction records and account logs for as long as required to operate the service and resolve disputes. If you close your account, we retain data only for the period required by applicable rules.

Request a Correction

If any information we hold on your account is wrong, contact support with your account ID and the detail to correct. We will confirm receipt and update records within the timeframe in our policy.

Frequently Asked Legal Questions

Real questions about your rights, your data, and how these terms work in practice — answered plainly.

Access to mt77 depends on local law and is available where local rules permit. We do not make blanket claims about legality across all regions — check what applies in your area.

Transaction data from JazzCash, Easypaisa, and Raast is used only to process and verify your deposits and withdrawals. We do not share this data with third parties beyond what the payment rails require.

Yes. Log in, go to Help, and submit a data access request. Our support team will confirm receipt and provide your account and transaction records within the period stated in our policy.

We retain the minimum data required to resolve any outstanding disputes or meet applicable regulatory requirements. Once that period passes, your personal data is removed from our active systems.

Use the email or live chat channel to flag a concern. Policy-related complaints receive a written acknowledgement so you have a formal record. We investigate all data-handling concerns raised by account holders.

We may update our terms from time to time. When we do, the updated version is posted to this page. Continuing to use your account after the update is published means you accept the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.