Reference

How mt77 Handles Your Personal Information

Your account with mt77 comes with a clear commitment: we collect only what we need to run your account, process payments through JazzCash, Easypaisa or Raast, and keep your access secure.

Secure account dataLocal payment privacyYour right to accessData you controlContact us anytime
mt77 How mt77 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security is built into how we operate, not added on top. Every step from login to withdrawal is covered by the practices below — so you know what's active on your account before you need to ask.

Encryption in Transit

All data moving between your device and mt77 is encrypted via SSL. This covers login, payment submissions through JazzCash or Easypaisa, and account updates.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep account records for as long as your account is active and for the period required by payment-processing obligations. Once an account is closed, personal data is deleted or anonymised per our retention schedule.

Requesting Your Data

To see the personal data we hold, email us with your registered number. We will provide a summary of your records and confirm which fields can be edited or removed.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review what data we hold, request a correction, or ask us to delete your account records, our support team handles these requests directly. Reach us through the channels below and include your registered mobile number so we can locate your account quickly and respond without unnecessary back-and-forth.

Live Chat Open the chat widget from your account dashboard. Available during operating hours for account and data queries.
Email Support Send your data request or privacy question to our support email. We aim to acknowledge within one business day.
Account Settings Some data changes — like updating your contact number for JazzCash or Easypaisa — can be made directly inside your account profile.

Your Privacy Questions, Straight Answers

These are the questions we actually receive about data and privacy on mt77. If yours isn't here, reach our support team through live chat or email and we'll answer it directly.

We collect your name, mobile number, and the wallet details needed to process JazzCash, Easypaisa or Raast transactions. No data beyond what account operations require is collected.

Yes. Contact support with your registered mobile number and request a data summary. We will confirm what is stored and which fields you can edit or ask us to remove.

We do not sell your data. Payment processors handling JazzCash, Easypaisa or Raast transactions receive only what those processors need to clear your payment — nothing more.

Personal data is retained for the period required by payment-processing and legal obligations, then deleted or anonymised. We do not hold it indefinitely after account closure.

We use session cookies for login continuity and analytics cookies for performance monitoring. Manage or block cookies through your browser settings — session cookies may affect login behaviour if disabled.

Send a request via email or live chat with your account's registered mobile number. We will locate your record and confirm which changes or deletions can be processed under our retention policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.