Reference

Terms and Conditions That Govern Your mt77 Account

These terms set out what you agree to when you open and use an mt77 account, including how deposits through JazzCash, Easypaisa, and Raast are handled and what we expect from both sides.

Account eligibility by regionJazzCash, Easypaisa, Raast deposit rulesWithdrawal verification stepsAccount suspension conditionsFair-use policy
mt77 Terms and Conditions That Govern Your mt77 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling Under These Terms

We collect only the account information needed to verify your identity, process your transactions, and maintain your wallet history. Data linked to your JazzCash, Easypaisa, or Raast transactions is stored in line with our privacy practices and is not shared with unrelated third parties. If you want to know what data we hold, or request a correction, you can do that through the support channels above.

Account Verification

Your name, wallet number, and account registration details are checked against each other. Mismatches between your mt77 account name and your JazzCash or Easypaisa wallet name will trigger a manual review before any withdrawal clears.

Data Retention

We retain transaction records for as long as required by the terms and applicable rules. Once your account is closed, personal data is held only for the minimum period required and then removed from active systems.

Cookie Use

We use session cookies to keep you logged in on mobile and desktop. No tracking cookies from unrelated advertising networks are placed without your acknowledgement — you can adjust cookie settings from within your browser.

Requesting Changes

To update your registered mobile number, wallet details, or account name, raise a request through live chat with valid ID ready. Changes to payment details require identity re-confirmation before they take effect.

TERMS CONTACT PATHS

Reach Us About These Terms

If a specific clause is unclear, or you think a decision made against your account was applied incorrectly, contact our support team directly. We handle terms-related queries through live chat and email; both routes are staffed for Pakistan accounts. Give your account ID and the clause you are asking about so we can respond with a clear answer rather than a general one.

Live Chat Open the chat widget inside your account dashboard and raise your terms query directly. Include your account ID so we can pull the right record without back-and-forth.
Email Support Send a detailed message to our support address with the clause reference and your account details. We reply in writing so you have a record of the response.
Account Help Centre The Help Centre inside your account lists common terms questions with answers. Check there first — many wallet and withdrawal queries are answered without needing to contact support.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — from wallet deposits to account suspension and data requests.

We update the terms when our services or regional access conditions change. The revised version appears on this page with immediate effect. Continuing to use your account after an update confirms acceptance of the current version.

Withdrawals pause until the name match is confirmed. Contact support via live chat with your CNIC and wallet details to complete the identity check and release the funds.

No. Duplicate accounts are a breach of these terms. If we detect a second account linked to the same person or wallet, both accounts may be suspended pending review.

Send a request through email support with your account ID. We will confirm what data we hold and, where permitted, remove it. Some transaction records must be kept for a minimum period.

Providing false registration details, attempting to access mt77 from a region where it is not permitted, or opening duplicate accounts are the main grounds. We notify you before suspension where possible.

Access depends on local law and is available where local law permits in your region. We do not make eligibility claims beyond that — check the current access rules for your location before registering.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.